Randstad Contact Centre Solutions are recruiting for Customer Technical Assistant to provide a comprehensive technical support service to external and internal customers.
Your role will include, confirming resource availability on a weekly basis for a regional work area and create a work planning matrix. Resolve associated claims and fines and investigate reasons and those responsible. Facilitate all requests for on-site construction activity and ensure that customer service requirements are met. To ensure initial contact made with site to confirm job requirements, status of materials and identify potential start dates.