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Helpdesk Analyst

This job has expired, and cannot be applied for.

  • Posted By: Petrie Recruitment
  • Address:
    • Oddfellows House
    • 19 Newport Road
    • Cardiff
  • Contact: 02920 440 990
  • Date Posted: 1st Aug 2008
  • Salary: Depending upon previous experience
  • Location: Bridgend
  • Reference Code: PR2436
  • Views Since Posting: 95
  • Full Description:

    Job Elements: -
    • Assist with user queries and all aspects of helpdesk support call management.
    • Ensure customer service level agreements are met.
    • Quality Assurance checks on system upgrades.
    • Support a team of Project Managers.

    The ideal candidate will have:
    • Ideally educated to degree level.
    • Previous experience in an IT helpdesk/support role.
    • MS Access and or SQL skills. Query/Report writing skills.
    • Customer focused and excellent communication skills.
    • Able to meet tight deadlines and targets.
    • Technically literate – Microsoft Operating systems/MS Office.

    For further vacancies, please visit www.petrie.co.uk

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