• To provide support to the sales team in Western Europe.
• Regular contact with customers and the field sales team.
• Pre-qualification of in-bound orders and the resolution of issues prior to order processing.
• Customer liaison for all enquiries including, price, product specification and availability.
• Resolution of shipping and invoice queries.
• Converting smaller inbound enquiries into orders.
• Development and maintenance of a customer database for the region
• Assisting in the collection and analysis of market intelligence with particular reference to the continual development of the market database.
• Providing assistance with the translation of documentation.
• Up to two weeks per annum will be spent in the territory supporting commercial events; including attendance at trade shows and key client meetings.

The ideal candidate will have:

• Fluent in spoken & written English & German.
• Good verbal communication and inter-personal skills are essential. Be comfortable and confident to liaise with internal and external customers, at all levels.
• Customer focussed, and able to work under pressure, re-prioritising work as required.
• Enthusiastic, flexible, self starter with a ‘can do’ attitude and an eye for detail.
• Computer literate, MS office and an ability to use CRM plus other business critical software.

For further vacancies, please visit http://www.petrie.co.uk

Follow us on http://www.twitter.com/PetrieRecruit

Receive updates via http://www.facebook.com/pages/Petrie-Recruitment/117355968311850